Business automation

Automation that does not fail silently.

The systems you already have talk to each other, and repetitive work happens on its own, from the first lead to the invoice. We build automation the way we build software, with a spec, error handling and monitoring, and all of it stays yours.

What we connect: CRM and sales Accounting Documents and signatures Email and WhatsApp Reports
The problem with most automation

It does not fail on day one. It fails silently.

Automation built in a hurry works nicely in the demo. A few months later a connection expires, someone renames a field, or an external system is down for an hour. The automation stops running, and nobody knows until a customer calls to ask where the invoice is.

  • Every failure reaches a person, with a reference number and exactly what stopped.
  • What fails midway resumes from the same point, without sending twice or charging twice.
  • Every workflow is documented, so even someone who did not build it understands what it does.
What can be automated

Any work that repeats itself and moves between systems.

If someone on your team copies data from screen to screen, sends the same email ten times a day, or waits for an approval that got lost in an inbox, that is the place to start.

From lead to customer

An inquiry from the website, Facebook or WhatsApp enters the CRM, goes to the right rep and gets a first reply within minutes. No lead is forgotten in an inbox.

From order to invoice

A closed deal opens an order, issues an invoice in the accounting system, sends it to the customer and updates collections. No double entry.

Documents, contracts and signatures

A contract or form is generated from the data, sent for e-signature, and filed in the right place once signed. We build DocsRobot, a document generator and e-signature system, so we know this area from the inside.

Onboarding a customer or employee

Forms, permissions, system accounts, welcome messages and tasks for each department. One checklist that runs itself instead of ten emails.

Reports and alerts

Data from several systems comes together in a report that arrives in the morning, and an alert goes out only when something is off. Instead of hunting for the numbers, they come to you.

AI inside the workflow

Sorting inquiries by topic, extracting data from invoices and PDF files, drafting a reply to a customer. Wherever a mistake costs money, a person approves before the workflow continues.

Automation built like software

The difference between a connection that works and one you can rely on.

We are a software house, and our owners have run software houses since 1989. To us an automation is a small system, and it gets the same treatment.

01

A spec before any connection

We map the workflow as it really happens, exceptions included: what happens when a field is missing, when the customer already exists, when a payment fails. You approve before we build.

02

Monitoring and alerts

Every run is logged, and every failure reaches the person responsible for it. You know something stopped before the customer does.

03

Full ownership

The automations run in your accounts or on your servers, fully documented. You do not depend on us to keep going, make changes or switch vendors.

04

Code, where the tool runs out

Automation tools are excellent up to a point. When you need a complex calculation, a connection to a legacy system or high volume, we write that part as software, without replacing everything else.

Tools

The workflow picks the tool, not the other way round.

We do not resell any one platform, so the recommendation depends on what suits you: the monthly cost, where the data lives, and who will maintain it later.

n8n

When you want full control: it can run on your own server, the data stays in-house, and there is no charge per run.

Make and Zapier

When you want to start fast with lots of ready-made connectors, and volumes are moderate. Easy for your team to follow and adjust too.

Code and APIs

When the workflow is critical, complex or high-volume, or when the system you need to connect is not in any ready-made tool.

How it works

Start with one workflow. Know the price before we build.

1
Free

Call

An hour on how work flows in your business today. Together we mark the workflows that take the most time or cause the most mistakes, and choose where to start.

2
Fixed price

Short spec

A precise map of the workflow: the systems, the data, the exceptions and who approves what. We recommend the right tool and explain why.

At the end: a proposal with a fixed price and timeline. The spec is yours, even if you do not continue with us.

3
On the budget and schedule you approved

Build, test and handover

We build, test against real cases including the exceptions, and switch on monitoring. You get documentation and a short training for the people who use the workflow.

Want us to keep monitoring and maintaining it? We can. Prefer not to? Everything is documented and stays with you.

The development rule book

The same rules we apply to software.

Every automation is checked against our development rule book, hundreds of rules gathered over decades. Three examples that matter most in automated workflows:

When an external system does not respond, the workflow is not lost.

What you get: when the accounting system, the CRM or the email provider is briefly unavailable, the step waits and tries again. If that does not work, someone gets an alert with a reference number and knows exactly what stopped.

The rule: every call to an external service is wrapped in a retry with exponential backoff and jitter, only for errors where a retry can succeed, and in a circuit breaker that opens after repeated failures. Every run gets a correlationId that is attached to every log line and every alert.

A rerun never sends twice.

What you get: if a workflow stops midway and is restarted, the customer does not get two invoices and no record is created twice.

The rule: every operation with side effects takes an Idempotency-Key derived from the original event. Before acting, we check whether the key was already handled, and if so return the stored result instead of acting again.

How do you test a monthly workflow without waiting a month?

What you get: monthly charges, renewal reminders and quarterly reports fully tested before they go live, not after the first month has passed.

The rule: recurring workflows run on a simulation clock we control, not on the server clock. In testing we move the clock forward and watch what happens.

More sample rules, and how they enter the spec

Common questions

Before we start

Do we need to replace systems to automate?
Almost never. The goal is to connect what already works for you. If a particular system really is a blocker, we will say so in the spec, before you invest in the build.
How much does it cost?
It depends on the workflow, the number of systems and the exceptions. At the end of the intro call you will know what the short spec costs, and at the end of the spec you get a fixed-price proposal. We also tell you what the platform itself will cost each month.
Why not just hire a freelancer with Zapier?
For one simple connection, that can be a good choice. When the workflow touches money, customers or several systems at once, the difference is in what happens when something goes wrong: monitoring, reruns without duplicates, and documentation that lets anyone carry on.
What happens when one of the systems changes?
Monitoring alerts the moment something stops working. If we maintain the automation, we fix it. If not, the documentation shows exactly where the connection is and what needs updating.
Can AI be part of the workflow?
Yes, where it saves real work: sorting inquiries, extracting data from documents, drafting replies. Wherever a mistake costs money, a person approves before the workflow continues.
Will the automations be ours?
Yes. They run in your accounts or on your servers, and you get the full documentation. You can continue with us, on your own, or with any other vendor.
The first step

One hour. No commitment.

At the end you will know what we understood, which questions are open, and what the spec will cost. If we think it is not worth building, we will say that too.

We reply within one business day. One hour, free, no commitment. Your details are used only to reply to you, as described in our privacy policy.

Or directly: info [at] assembly-infotech.solutions
Plot no. E-309, Phase 8/A, Mohali, Punjab 160055, India